How Do I Contact BMW Corporate Office


How Do I Contact BMW Corporate Office?

If you are looking to get in touch with the BMW corporate office, there are several ways you can reach out to them. Whether you have a complaint, a suggestion, or simply want to inquire about their products and services, BMW provides various channels to communicate with their corporate office. Here are a few ways you can contact BMW:

1. Phone: The most direct way to reach out to BMW’s corporate office is by phone. You can contact them at their toll-free number: 1-800-831-1117. This number will connect you to their customer relations department, where you can discuss your concerns or queries.

2. Email: If you prefer to communicate through email, you can send a message to BMW’s corporate office at their official email address: [email protected]. Make sure to include your contact information and a detailed description of your inquiry or complaint.

3. Postal Mail: You can also write a letter to BMW’s corporate office. Address your letter to BMW of North America, LLC, Customer Relations, P.O. Box 1227, Westwood, NJ 07675-1227. Be sure to include your contact details, so they can respond to your query.

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4. Online Contact Form: BMW provides an online contact form on their official website. You can access it by visiting their website (bmwusa.com) and navigating to the “Contact” section. Fill out the form with your details and submit it to reach out to their corporate office.

5. Social Media: BMW is active on various social media platforms, including Facebook, Twitter, and Instagram. You can send them a direct message or post on their page to get in touch with their corporate office.

FAQs about Contacting BMW Corporate Office:

1. How long does it take for BMW to respond to an email inquiry?
BMW aims to respond to email inquiries within 24 to 48 hours of receiving them.

2. Is there a dedicated customer relations helpline for BMW owners?
Yes, BMW provides a dedicated helpline for their owners. You can contact them at 1-800-831-1117.

3. Can I schedule a test drive through the corporate office?
No, test drives are usually scheduled through BMW dealerships.

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4. How can I report a safety concern or recall issue to BMW?
You can report safety concerns or recall issues to BMW’s corporate office by phone, email, or mail.

5. Is there a live chat option to speak with BMW corporate office representatives?
Currently, BMW does not provide a live chat option on their website.

6. How can I provide feedback on my BMW dealership experience?
You can provide feedback on your BMW dealership experience by contacting their customer relations department through phone, email, or mail.

7. Can I request a brochure or product information from the corporate office?
Yes, you can request a brochure or product information by contacting BMW’s corporate office through phone, email, or mail.

8. Are there any alternative contact numbers for BMW corporate office?
BMW’s toll-free number (1-800-831-1117) is the primary contact number for their corporate office. There are no alternative numbers provided.

9. Is the BMW corporate office open on weekends?
The operating hours of BMW’s corporate office may vary. It is best to contact them during weekdays for assistance.

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